Privacy Policy

Effective date: 27 August 2026

Marleti respects your privacy and handles personal data in accordance with applicable Singapore data-protection requirements. This Privacy Policy explains how Marleti collects, uses, discloses, protects and retains personal data obtained through this website, WhatsApp and other direct enquiries.

1. Personal data we may collect

When you contact or engage Marleti, we may receive information that you choose to provide, including your name, contact details, organisation and role, enquiry or service requirements, documents and correspondence. Please do not send identification numbers, financial credentials, health information or other sensitive personal data unless Marleti specifically requests it through an appropriate channel.

The website and its infrastructure may also process limited technical information needed to deliver, secure and troubleshoot the website, such as IP address, browser or device information, requested pages, timestamps and security logs.

2. How we use personal data

Marleti may collect and use personal data where reasonably necessary to:

• respond to and manage enquiries;
• assess requested services, prepare proposals and communicate about an engagement;
• provide, administer and improve agreed services;
• verify instructions, maintain business records and manage the client relationship;
• protect the security and integrity of Marleti’s website, communications and systems;
• prevent or investigate fraud, misuse or unlawful activity; and
• comply with applicable legal, regulatory, professional and dispute-resolution requirements.

Marleti will not use information supplied for an enquiry to send unrelated promotional messages unless the recipient has provided any consent required for that purpose. Personal data will not be sold.

3. WhatsApp and third-party services

If you choose to contact Marleti through WhatsApp, your telephone number, profile information, message contents and attachments may be processed by WhatsApp and its related service providers under their own terms and privacy practices. Their systems or personnel may be located outside Singapore. Use WhatsApp only if you accept those arrangements, and avoid sending sensitive personal data unless Marleti requests it through an appropriate channel.

Marleti may use service providers for website hosting, communications, document handling, security and other operational support. Personal data is disclosed only where reasonably necessary for the relevant purpose, subject to appropriate confidentiality, security and data-protection arrangements. Marleti may also disclose information where required or permitted by law, to regulators or public authorities, or to professional advisers where necessary.

Where personal data is transferred outside Singapore under Marleti’s control, Marleti will take steps required under applicable law to ensure a standard of protection comparable to the Singapore Personal Data Protection Act 2012.

4. Protection and retention

Marleti uses reasonable administrative, technical and organisational safeguards appropriate to the nature of the information. No website or electronic transmission is completely secure, so absolute security cannot be guaranteed.

Marleti retains personal data only for as long as it is reasonably needed for the purpose for which it was collected, legitimate business or evidential needs, or applicable legal and regulatory requirements. It will then be deleted, anonymised or otherwise disposed of appropriately.

5. Access, correction and withdrawal

You may contact Marleti to request access to or correction of personal data held about you, or to withdraw consent where processing relies on consent. Applicable law may permit or require Marleti to limit a request. Withdrawing consent may affect Marleti’s ability to respond to an enquiry or provide a requested service. Marleti may need to verify your identity before acting on a request.

6. Data-protection enquiries and complaints

For questions, requests or complaints concerning personal data, contact Marleti’s data-protection contact at manager@marleti.com. Please provide enough information for Marleti to identify the relevant matter and respond.

7. External links

This website may link to websites or services controlled by other organisations. Their privacy practices are governed by their own notices, and Marleti is not responsible for those external practices.

8. Changes to this policy

Marleti may update this Privacy Policy when its practices or applicable requirements change. The current version and its effective date will be published on this page. Material new purposes for collecting, using or disclosing personal data will be notified as required before they are applied.